Claims Statistics

We are proud of our claims service. Most insurers may say that they have a leading claims service - at ArgoGlobal we publish the evidence!

Claims Statistics Dec 2017

  • Average ECF Response Times (Electronic Claim File)

  • Average Response Time Lead = 0.9 day
  • Average Response Further Agreement Party = 1.1 days
  • Average End to End Time = 7.1 days
  • Statics (Claims that have not moved for longer than 12 months)

  • % of Static Claims by Overall Value of Open Claims -
    1.6
  • % by Volume of
    Open Claims -
    11.6
  • Post Lead Query Rate (Claim Queried by further party)

  • 1.6
    %
Data provided by Lloyd's